The Jubilee Medical Practice

Phone lines open 8am to 6:30pm

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SMS Patient Survey Error 

I would like to apologise for an earlier message you may have received that included an incorrect name.

This was due to a system error where mobile numbers were misaligned with patient first or second names. No specific identifiable data was shared.

We understand this has caused some confusion, but please be assured your personal information remains secure and has not been compromised.

In line with our protocols, the Data Protection Officer has been informed and a formal in-house review is in process.
Thank you for your understanding.

Mrs Kelly
Practice Manager