To order a repeat prescription
- Use your NHS account (on the NHS website or in the NHS app).
- Use your Systmonline account (on the Systmonline website or in the Systmonline app).
- Use the online form and select ‘Admin Query’. This is available 24 hours, 7 days a week.
- Use the repeat ordering slip on your previous prescription. Leave it at the surgery or post it to us.
Your prescription will be ready for collection 72 hours (not including weekends) after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining.
We can also post your prescription to you if you provide us with a stamped, addressed envelope.
Find out more about registering for online services.
We recommend that you contact your Pharmacy after the 72 hours to ensure they have received the prescription and so they can give you a timeline of when you can collect it from them.
Electronic prescriptions service (EPS)
If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.
You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.
You will not have to collect a paper repeat prescription from your GP practice.
Go to the NHS website for further information
Medication reviews
We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses, clinical pharmacist or doctor.
If you need urgent advice about your medication outside our surgery hours, please call NHS 111.
NHS prescription charges and exemptions
Go to the NHS website for the latest prescription charges and exemption criteria.
