To request an urgent same day appointment (Monday to Friday)
- Phone us Monday to Friday, 8am to 10am and 2pm to 4pm.
Our Urgent Access Medical Team consists of a GP, Paramedics and Registrars.
When you get in touch, a member of our Patient Services Team will ask what you need help with.
We will use the information you give us to choose the most suitable healthcare professional to help you.
To request a non-urgent (routine) GP appointment in the next 14 days
- Use the online form between 7am – 12pm and select ‘Medical Issue‘ to request a non-urgent(routine) appointment. We aim to respond to requests within 48 working hours. Please note this option is not visible after 12pm.
- Alternatively, please call the practice if you do not have internet access or attend the surgery to complete the form between 8am and 10am.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by telephone
- face to face at the surgery
Appointments by telephone can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
- Use your NHS account (on the NHS website or in the NHS app).
- Call our dedicated cancellation line by selecting option 6. This option is available between the hours of 8am – 4:30pm Monday-Friday. Out of these hours, please call the main switchboard and select option 5.
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone or face-to-face.
- If you need an interpreter.
- If you have any other access or communication needs.
